Twitch Account Linking FAQ

Please click on the questions below. If you have further questions, you can check out the Official SMITE Forums or log a support ticket.

Click here for the Hi-Rez Studios Twitch Drops Program Official Rules.

  • 1. What is Twitch account linking?

    Using Twitch API Integration, players can now link their Hi-Rez and Twitch Accounts. Once accounts are linked, users will automatically receive one Cutesy Avatar Chest and will be eligible to randomly receive in-game rewards by watching eligible SMITE and Paladins Twitch broadcasts.

  • 2. How do I earn or unlock rewards?

    Users who link their Twitch account will automatically receive a FREE Cutesy Avatar Chest!

    Rewards can be earned randomly when you do the following:
    - Link your Twitch and Hi-Rez accounts
    - Log in to Twitch with the account you linked
    - Watch linked broadcasters who are streaming, such as HiRez TV
    - Rewards will be available during eligible Hi-Rez Twitch broadcasts.

    Please note: XBox and PS4 players will need to link to a new or existing Hi-Rez account to link to Twitch. Specific instructions are located in the questions below.

  • 3. How do I link my account?

    Log in to My Account and click “Link”. You will be prompted to log in to your Twitch Account, and then asked to confirm whether you want to link your Hi-Rez and Twitch Accounts. Click “Yes” and you’re done!

    Note: If you are a console player, you will need to link your Xbox Live or PSN account to a Hi-Rez account.
    For Xbox linking, click here. For PS4 linking, click here.

  • 4. How do I redeem rewards?

    All rewards will be automatically added to your account and will appear in-game.

  • 5. Help! I linked my Twitch and Hi-Rez account but am not seeing my rewards on Xbox or PS4.

    You must link your console account to your Hi-Rez account, and your Hi-Rez account to Twitch in order to receive any rewards.
    - To link your XBox account, click here.
    - To link your PS4 account, click here.

  • 6. What if I use Facebook or Google to log in?

    You can login to your Hi-Rez account using the “Sign in with Google” or “Sign in with Facebook” options and follow the steps outlined in “How do I link my account?” to link your accounts.

  • 7. How do console players link their accounts?

    If you are a console player, you will need to link your Xbox Live or PSN account to a new or existing Hi-Rez account.

    To link your XBox account, click here.
    To link your PS4 account, click here.

    After you have linked those accounts, log in to your Hi-Rez account, and you will see “Link” on your account dashboard. Follow the prompts to link your Twitch account.

  • 8. What if I’m a console player who previously linked?

    Log in to your account using the Hi-Rez account information you used when linking your console account. You will be prompted to log in to your Twitch Account and asked to confirm whether you want to link your Hi-Rez and Twitch Accounts. Click “Yes” and you’re done!

  • 9. What if I’m a console player who previously linked my account, and I don’t remember the Hi-Rez account information that I used?

    The console link pages can help you identify the account information you used when linking your console and Hi-Rez accounts.

    - To link your XBox account, click here.
    - To link your PS4 account, click here.
    - Click ‘Get Started’
    - Login with your console credentials
    - When you finish logging in with your console credentials, the web page will be updated to show you the console account information. On the right of the page you’ll have the option to create or designate a Hi-Rez account to link to. If you have already linked, your Hi-Rez username and the associated e-mail address will be shown, in case you have forgotten your password.

  • 10. Which Twitch streams are eligible to give rewards?

    Supported SMITE AND Paladins streams that are broadcast by linked players will have the chance of giving rewards. For future Twitch Reward Events, we will let you know which games and broadcasters give rewards. Follow SMITE Pro on Twitter for the latest updates and announcements!

  • 11. What rewards are given?

    Rewards will vary for each event.

  • 12. Are rewards only given during special events?

    Yes, and you will receive a Cutesy Chest roll when you link your accounts.

  • 13. How will I know if I have received a reward?

    You will get a Twitch whisper from a HiRezLootBot telling you what you have received. When you log in to SMITE, any rewards you have been given from watching Twitch will be displayed as standard acquisitions or in your notifications panel. For bonus chests, these will appear in the Reward Center.

  • 14. Are rewards going to be given in Paladins as well?

    Yes! When you link your Hi-Rez account to Twitch, you will automatically receive rewards for both Smite and Paladins. However, most Paladins events will be sponsored on the Paladins Twitch Channel.

  • 15. How do I redeem the rewards that pop up in a HiRezLootBot in Twitch?

    You will automatically see your rewards the next time you re-log into SMITE or Paladins.